Decision paralysis in the age of AI can actually open the door to customers' brand loyalty, if a brand delivers high quality brand promises consistent...
Read MoreJoanne Tan, Brand Strategist, and AI Experience Design (AIXD) Consultant for UX, CX, CSAT, explains the difference between AI copilots and agents, wha...
Read MoreApply Steve Jobs' vision, brand focus, and experience design for turning a garage startup into Apple, to building AI unicorn startups with these 3 ele...
Read MoreHaving long term, devoted, exclusive customers is hard to achieve, even harder is sustaining their brand loyalty with relentless improvement, says Joa...
Read MoreCompanies must not wait until sales drop to start brand audits, which will be too little, too late. To stay ahead of your competition, do it once a ye...
Read MoreBrand culture embodies workplace culture. Brand culture can catalyze changes in company culture by aligning attitudes, actions, behaviors with brand v...
Read MoreThe problem in AI experience design (AIXD) is ubiquitous: After calling and “talking” to an AI voice used on IVR (interactive voice response), too...
Read MoreTo fight the danger of deepfake video, all video makers are called to make a one-sentence disclaimer: "This is a genuine video, Deepfake is not used"....
Read MoreEven though "Oppenheimer" is believed to win Oscars 2024 Best Movie and Directing, Joanne Tan picks the deserving winners and explains why. To watch ...
Read MoreThe Roaming Spirit of Alexei Navalny To watch as a video To listen as a podcast Like a meteor lighting up the Arctic night, no Sun...
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