Joanne Tan, Brand Strategist, and AI Experience Design (AIXD) Consultant for UX, CX, CSAT, explains the difference between AI copilots and agents, wha...
Read MoreGenAI brings disruptions and job opportunities, as summarized by Joanne Z. Tan, AI Experience Design (AIXD) consultant, citing Jensen Huang, Bill Gate...
Read MoreApply Steve Jobs' vision, brand focus, and experience design for turning a garage startup into Apple, to building AI unicorn startups with these 3 ele...
Read MoreThe problem in AI experience design (AIXD) is ubiquitous: After calling and “talking” to an AI voice used on IVR (interactive voice response), too...
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