customer sentiment

Apr12, 2025

Hyper Personalization Works ONLY if it Leads to Human Connection

By Joanne Z. Tan | Apr 12, 2025 | Content marketing, Digital marketing, AIXD (AI Experience Design), AI & Technology, Leadership, Technology, AI, Brands, | 0 Comments

AI generated hyper personalization tools used in customer services can lead to losing customer trust and company revenue. Let AI lead to human to huma...

Read More

Dec10, 2023

AI Leadership: Decision Making Steps for AI Assessment (Pt 1 of 4)

By Joanne Z. Tan | Dec 10, 2023 | AIXD (AI Experience Design), Content marketing, Marketing, Brand building, Branding, entrepreneurship, Brands, Leadership, AI & Technology, | 0 Comments

A step-by-step guide for making AI adoption, AI development, and AI leadership strategies for CEOs, organizational leadership, and business owners. I...

Read More

Decode | Create | Amplify